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When the going gets tough, the tough get going


Nurse Manager Tay Ing Hua from Marine Parade Polyclinic

"I remember it clear as day. It was Sunday, 30 March 2003. I was deployed to conduct health and temperature screenings of all travellers at Changi Airport. Many thoughts flitted through my mind. Would I be subjecting my family to danger? Should I stay away from them during my period of deployment? I did not know what I was getting myself into.

My role was to oversee nurses and army personnel on 12-hour shifts at the airport. However, my hours stretched to almost 16 hours daily, especially in the first couple of days when I was still getting accustomed to the work. Instructions and information were also changing at the speed of light, adding to the pressure.

To add to the stress, my elderly mother was hospitalised during this unforgiving period. She was in a critical condition and I feared that she might not make it. As much as I wished to visit her at the hospital, I knew that I was tasked with an important job. I could not leave as and when I wanted to. I was doing the night shift when I received the dreaded call; my mother passed away before I could get to her bedside. After my mother’s funeral, I returned to the polyclinic to continue the fight against SARS.

Ing Hua with her colleagues prior to the opening of Marine Parade Polyclinic

Ing Hua (first row, first from right) with her colleagues prior to the opening of Marine Parade Polyclinic.

This epidemic has opened my eyes to our vulnerability as a nation. A new virus could be lurking each time a patient enters the hospital or the clinic. Hence, there is a need for constant vigilance.

Patients are now screened for fevers, coughs or breathing difficulties; they will also be asked if they have recently returned from another country. If the answer is in the affirmative, masks will be provided and they will be isolated as a safety precaution. Strict infection control measures are also imposed on all healthcare institutions. Singapore is now more ready than ever for the next disease outbreak.

After my experience with SARS, I no longer take things for granted and I am always glad to see daylight the following day. Live your life to the fullest, as you may not know what will happen next."